Description
Overview
GAOTek Enterprise Digital Assistants has built powerful, scalable, unified communication and collaboration solutions. This series provides a platform that unifies all business communication on one centralized network, including voice, video calling, video conferencing, video surveillance, web meetings, data, analytics, mobility, facility access, intercoms and more. The series supports up to users and includes a built-in web meetings and video conferencing solution that allows employees to connect from the desktop, mobile, GVC series devices and IP phones. It can be paired with the ecosystem to offer a hybrid platform that combines the control of an on-premises with the remote access of a cloud solution. The ecosystem consists of the Wave app for desktop, web and mobile, which provides a hub for collaborating remotely, and UCM Remote Connect, a cloud NAT traversal service for ensuring secure remote connections.
Technical Specifications
| Analog Telephone FXS Ports | 8 RJ11 Port |
| All ports have lifeline capability in case of power outage | |
| PSTN Line FXO Ports | 8 RJ11 Port |
| All ports have lifeline capability in case of power outage | |
| Network Interfaces | Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE |
| NAT Router | Yes (supports router mode and switch mode) |
| Peripheral Ports | 2 x USB 3.0, 1 x SD card interface |
| LED Indicators | Power 1 or 2, FXS, FXO, LAN, WAN, Heartbeat |
| LCD Display | 128 x 32 dot matrix graphic LCD with DOWN and OK buttons |
| Reset Switch | Yes, long press for factory reset and short press for reboot |
| Voice over Packet Capabilities | LEC with NLP Packetized Voice Protocol Unit, 128 ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection and auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss |
| API | Full API available for third-party platform and application integration |
| Telephony Operating System | Based on Asterisk version 16 |
| Network Protocols | TCP or UDP or IP, RTP or RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP or HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN |
| Disconnect Methods | Busy or Congestion or Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect |
| Universal Power Supply | 2 x DC 12 V Power Jack Input: 100 V to 240 V AC, 50 Hz or 60 Hz; Output: DC 12 V, 2A |
| Temperature & Humidity | Operating: 32 °F to 113 °F or (0 °C to 45 °C), Humidity 10% to 90% (non-condensing) Storage: (14 °F to 140 °F) or ( -10 °C to 60 °C), Humidity 10% to 90% (non-condensing) |
| Mounting | Rack mount and Desktop |
| Polarity Reversal or Wink | Yes, with enable or disable option upon call establishment and termination |
| Call Center | Multiple configurable call queues, automatic call distribution (ACD) based on agent skills or availability or workload, in-queue announcement |
| Customizable Auto Attendant | Up to 5 layers of IVR (Interactive Voice Response) in multiple languages |
| Maximum Call Capacity | Users: 3000 Concurrent calls (G.711): 450 Max concurrent SRTP calls (G.711): 300 |
| Maximum Attendees of Conference Bridges |
10 Video Conference rooms and up to 80 parties with 1080 Pixels, assuming 4 video feeds + 1 screen sharing (H.264 and Opus) Voice Conference: Up to 300 parties (G.711) |
| Wave Mobile App | Allows Android and iOS users to join UCM hosted meetings & communicate with other users or solutions registered to the UCM6300 |
| Firmware Upgrade | Supported by Grandstream Device Management System (GDMS), a zero-touch cloud provisioning and management system, it provides a centralized interface to provision, manage, monitor and troubleshoot Grandstream products |
| Dimensions | 13.09 in x 7.37 in x 1.81 in (485 mm x 187.2 mm x 46.2 mm) |
| Weight | Unit Weight: 5.62 lb (2.55 kg) |
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