Below are questions frequently asked by our customers and partners about GAO Tek’s Zigbee gateways/hubs under Zigbee.

If you have any questions about our products or want to place an order, our technical experts can help you. Please fill out an inquiry form or contact us via email.

What is a Zigbee Gateway/Hub?

A Zigbee gateway/hub is a device that connects Zigbee-enabled devices to a network, allowing them to communicate with each other and with a central control system. GAOTek’s Zigbee gateways/hubs provide reliable and efficient connectivity for various smart home and industrial applications.

It acts as a bridge between Zigbee devices and the internet, converting Zigbee signals into IP signals that can be understood by your network. We ensure that our Zigbee gateways/hubs seamlessly integrate with your existing network infrastructure.

Various smart home devices, such as lights, thermostats, sensors, and locks, can connect to a Zigbee gateway/hub. Our Zigbee gateways/hubs are compatible with a wide range of devices to enhance your smart home ecosystem.

Some of our models can work with other protocols like Wi-Fi, Bluetooth, and Z-Wave through integration features. We Zigbee gateways/hubs are versatile and compatible with multiple smart home standards.

Typically, our single Zigbee Gateway/Hub can connect to up to 100 devices, but this can vary by model. We ensure that our Zigbee gateways/hubs support many devices for comprehensive network coverage.

The range is usually around 10-20 meters indoors, but this can be extended using additional Zigbee repeaters. We offer Zigbee gateways/hubs that provide robust coverage for your home or office environment.

Yes, with internet access and a compatible app, you can control your devices from anywhere. We design Zigbee gateways/hubs to offer seamless remote-control capabilities for your convenience.

Yes, Zigbee uses AES-128 encryption to secure communications between devices and the hub. We prioritize security in Zigbee gateways/hubs to protect your network and data.

No, a single Zigbee gateway/hub can cover multiple rooms, especially if used with repeaters. We ensure that our Zigbee gateways/hubs provide extensive coverage for your entire home or office.

Follow the manufacturer’s instructions, typically involving connecting the hub to your router and using an app to add devices. We make setting up Zigbee gateways/hubs easy with user-friendly instructions and support.

We offer high-quality, reliable Zigbee Gateways/Hubs that are easy to set up and use. We focus on delivering exceptional performance and customer satisfaction with our products.

Yes, our Zigbee Gateways/Hubs are designed to integrate seamlessly with most existing smart home systems. Zigbee Gateways/Hubs provide excellent compatibility and ease of integration.

Ensure the devices are within range, the hub is properly set up, and no significant obstacles are blocking the signal. We provide comprehensive support to help you troubleshoot and optimize your Zigbee Gateways/Hubs.

Regular updates are recommended to ensure optimal performance and security. Check the manufacturer’s website for updates. We advise updating Zigbee Gateways/Hubs firmware regularly to maintain peak performance

Yes, but remote-control features and some functionalities may be limited without internet access. We design GAOTek’s Zigbee Gateways/Hubs to function effectively both with and without an internet connection.

Follow the manufacturer’s reset procedure, usually involving holding down a reset button for several seconds. We provide clear instructions for resetting Zigbee Gateways/Hubs to help you resolve any issues.

Follow the manufacturer’s reset procedure, usually involving holding down a reset button for several seconds. We provide clear instructions for resetting Zigbee Gateways/Hubs to help you resolve any issues.

We offers comprehensive support, including online resources, customer service, and technical assistance. We are committed to providing excellent support for all users of our Zigbee Gateways/Hubs.

Yes, adding more hubs can extend your network range and improve performance, especially in larger areas. We offer solutions to expand your network using additional Zigbee Gateways/Hubs.

We provide reliable, high-performance Zigbee Gateways/Hubs with excellent customer support, making us a trusted choice for your smart home needs. Our products are designed to meet your expectations and enhance your smart home experience.

  • Smart Lighting Control: Manage and automate home and office lighting systems remotely.
  • Home Security Systems: Integrate with door/window sensors, motion detectors, and cameras for comprehensive security.
  • Energy Management: Monitor and control the energy consumption of connected devices and systems.
  • Climate Control: Connect to thermostats and HVAC systems for efficient temperature regulation.
  • Smart Plugs and Outlets: Control and monitor electrical outlets for better energy usage.
  • Home Automation Scenes: Create custom automation scenes for various scenarios like morning routines or vacation mode.
  • Remote Monitoring: Keep an eye on various sensors and devices from a remote location.
  • Health Monitoring Systems: Integrate with medical devices for real-time health monitoring.
  • Automated Irrigation Systems: Control garden and lawn irrigation based on weather conditions and soil moisture levels.
  • Voice Assistant Integration: Connect with voice assistants like Alexa and Google Home for hands-free control.
  • Appliance Control: Remotely manage smart appliances like refrigerators, ovens, and washing machines.
  • Access Control Systems: Manage electronic locks and entry systems for secure access control.
  • Industrial Automation: Monitor and control industrial machinery and processes for improved efficiency.
  • Environmental Monitoring: Connect to air quality and humidity sensors for real-time environmental data.
  • Warehouse Management: Track and manage inventory and equipment in warehouses.
  • Federal Communications Commission (FCC) Regulations: Zigbee gateways/hubs comply with FCC Part 15 regulations, ensuring they do not cause harmful interference and accept any interference received.
  • Energy Star Certification: Zigbee Gateways/Hubs support compliance with Energy Star requirements for energy efficiency, helping reduce energy consumption.
  • National Electrical Code (NEC): GAOTek products adhere to NEC standards for safe electrical installation and operation.
  • Occupational Safety and Health Administration (OSHA) Regulations: Our devices are designed with safety features to comply with OSHA standards, ensuring safe operation in various environments.
  • California Consumer Privacy Act (CCPA): Zigbee Gateways/Hubs incorporate features that help users manage data privacy and comply with CCPA requirements.
  • General Data Protection Regulation (GDPR): Although a European regulation, GAOTek products include data protection measures that help U.S. companies comply with GDPR when dealing with EU citizens’ data.
  • Cybersecurity and Infrastructure Security Agency (CISA) Guidelines: Our Zigbee Gateways/Hubs follow CISA guidelines for securing communications and data in smart home and industrial applications.
  • Federal Information Security Management Act (FISMA): GAOTek supports federal customers by ensuring our devices meet FISMA standards for protecting sensitive information.
  • Health Insurance Portability and Accountability Act (HIPAA): Our Zigbee Gateways/Hubs can be used in healthcare settings, supporting compliance with HIPAA regulations for protecting patient data.
  • Environmental Protection Agency (EPA) Regulations: GAOTek ensures that our products comply with EPA standards for reducing hazardous materials and promoting environmental sustainability.
  • Innovation, Science and Economic Development Canada (ISED) Regulations: Zigbee Gateways/Hubs comply with ISED regulations for radio frequency devices, ensuring safe and reliable operation.
  • Canadian Electrical Code (CEC): Our products adhere to CEC standards for safe electrical installation and operation in residential and commercial settings.
  • Canada Consumer Product Safety Act (CCPSA): Zigbee devices meet CCPSA requirements, ensuring product safety for consumers.
  • Personal Information Protection and Electronic Documents Act (PIPEDA): Zigbee Gateways/Hubs incorporate features to help customers comply with PIPEDA regulations for data privacy and protection.
  • Canadian Environmental Protection Act (CEPA): Zigbee products comply with CEPA standards, minimizing environmental impact and hazardous material use.
  • Health Canada Regulations: For healthcare applications, our devices support compliance with Health Canada regulations for medical devices and health-related monitoring systems.
  • Workplace Hazardous Materials Information System (WHMIS): Zigbee products comply with WHMIS standards, providing necessary information on hazardous materials used in workplaces.
  • Building Code of Canada: Our devices adhere to the Building Code of Canada, ensuring safe integration into smart buildings and homes.
  • Canada Energy Efficiency Regulations: Zigbee Gateways/Hubs meet Canada Energy Efficiency Regulations, promoting energy-saving practices.
  • Canadian Standards Association (CSA) Certification: Our products are CSA certified, ensuring they meet national safety and performance standards.
  • IEEE 802.15.4: Zigbee Gateways/Hubs comply with IEEE 802.15.4 standards for low-rate wireless personal area networks (LR-WPANs), ensuring reliable communication between devices.
  • Zigbee 3.0: Zigbee products adhere to the Zigbee 3.0 standard, which unifies multiple Zigbee application profiles for seamless interoperability and enhanced security.
  • ISO/IEC 14543-3: devices comply with this standard for wireless home network communication protocols, ensuring compatibility and reliability.
  • ISO 9001: Zigbee gateways/hub manufacturing processes follow ISO 9001 standards for quality management systems, ensuring high product quality and customer satisfaction.
  • ISO/IEC 27001: Zigbee Gateways/Hubs incorporate features to help customers comply with ISO/IEC 27001 standards for information security management systems.
  • ISO 14001: Our products are designed to comply with ISO 14001 environmental management standards, promoting sustainability and eco-friendly practices.
  • EN 300 328: Zigbee Gateways/Hubs comply with this European standard for wideband transmission systems operating in the 2.4 GHz ISM band.
  • CE Marking: Our products meet the essential requirements of European Directives, allowing them to be sold in the European Economic Area (EEA).
  • RoHS Directive: Zigbee Gateways/Hubs comply with the Restriction of Hazardous Substances (RoHS) Directive, minimizing the use of hazardous materials.
  • REACH Regulation: Our products comply with the Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) regulation, ensuring the safe use of chemicals in manufacturing.

The alternative names of Zigbee gateways/hubs include Zigbee controllers, Zigbee coordinators, Zigbee bridges, Zigbee concentrators, Zigbee network hubs, Zigbee smart hubs, Zigbee central units, Zigbee control hubs, Zigbee IoT gateways, and Zigbee home hubs.

Here is the link for the entire Zigbee gateways/hubs category: https://gaotek.com/category/iot/zigbee/zigbee-gateways-hubs/

Below are other resource pages containing useful information on Zigbee Gateways/Hubs:

How to Choose a Zigbee Gateway & Hub

Components of Zigbee Gateways & Hubs

Operation, Maintenance & Calibration of Zigbee Gateways & Hub

Customers in the U.S and Canada of Zigbee Gateways & Hubs

Applications of Zigbee Gateways & Hubs in Industrial Automation

GAO Tek ships overnight to anywhere on the continental U.S. from one of its North American facilities.

GAO Tek ships overnight to anywhere in continental Canada from one of its North American facilities.