Below are questions frequently asked by our customers and partners about GAO Tek’s Zigbee end devices under Zigbee.

If you have any questions about our products or want to place an order, our technical experts can help you. Please fill out this form or email us.

What is Zigbee technology?

Zigbee is a low-power, wireless communication protocol designed for IoT devices, offering reliable and secure connectivity for smart home and industrial applications.

Zigbee is optimized for low power consumption and longer battery life, making it ideal for small, battery-operated devices, whereas Wi-Fi and Bluetooth are more suited to high-bandwidth or short-range communication.

Yes, our Zigbee end devices can easily be integrated with other smart home systems, offering seamless interoperability across different platforms.

Zigbee networks typically have a range of 10-100 meters indoors, depending on the environment and any physical obstructions.

A single Zigbee network can support up to 65,000 devices, making it highly scalable for both residential and industrial applications.

Yes, Zigbee uses AES-128 encryption to ensure secure communication between devices, protecting your data from unauthorized access.

Zigbee is designed for interoperability, allowing devices from various manufacturers to work together within the same network.

Zigbee is known for its low power consumption, making it ideal for battery-powered devices that require long operational life without frequent recharging.

New devices can be added via the Zigbee hub or controller, typically by entering pairing mode and following the on-screen instructions.

If a Zigbee device loses connection, it will automatically attempt to reconnect. If it fails, we recommend checking for interference or repositioning the device within range.

Yes, our Zigbee end devices are robust and reliable, making them suitable for a wide range of industrial applications, including monitoring and automation.

Yes, a Zigbee hub or gateway is required to manage and control the devices within the network, enabling communication between them.

Zigbee operates on the 2.4 GHz frequency band and uses techniques like channel hopping to minimize interference from other wireless signals, ensuring stable communication.

Yes, Zigbee networks can be extended using repeaters or additional devices, allowing for greater coverage and more robust connectivity.

Many Zigbee end devices, including those from GAOTek, support over-the-air (OTA) updates, ensuring that your devices are always up to date with the latest features and security patches.

Zigbee supports mesh networking, where devices can relay data to each other, enhancing the network’s reliability and range.

Yes, with an internet-connected hub, you can control Zigbee end devices remotely through a mobile app or web interface.

Zigbee end devices can typically be reset either through a physical button on the device or via the Zigbee hub’s interface, restoring them to factory settings.

Yes, Zigbee is designed to be backward compatible, allowing older devices to operate within newer networks without issues.

We recommend checking the signal range, ensuring there’s no interference, and rebooting your hub or devices. If issues persist, GAOTek’s technical support team is available to assist.

  • Home Automation: Zigbee enables smart home devices to communicate seamlessly, allowing for automated control of lighting, HVAC systems, and security.
  • Industrial Automation: Zigbee systems provide reliable wireless communication for monitoring and controlling machinery and processes in manufacturing environments.
  • Smart Metering: Utilities use Zigbee for efficient and secure data transmission between smart meters and utility providers for accurate billing and energy management.
  • Healthcare Monitoring: Zigbee supports the transmission of data from medical devices to healthcare providers for real-time patient monitoring and diagnostics.
  • Agricultural Monitoring: Zigbee sensors collect and transmit data on soil moisture, temperature, and other environmental factors to optimize farming practices.
  • Building Management Systems: Zigbee enables centralized control and monitoring of lighting, HVAC, and security systems within commercial buildings.
  • Energy Management: Zigbee facilitates communication between smart appliances and energy management systems to optimize energy usage and reduce costs.
  • Retail Management: Retailers use Zigbee for asset tracking, inventory management, and creating personalized shopping experiences through connected devices.
  • Environmental Monitoring: Zigbee sensors monitor environmental conditions such as air quality, humidity, and temperature, providing critical data for analysis and action.
  • Smart Lighting: Zigbee allows for the wireless control of lighting systems, enabling features like dimming, color changes, and automated scheduling.
  • FCC Part 15: The Federal Communications Commission (FCC) Part 15 regulations govern the operation of unlicensed radio frequency devices. Zigbee end devices must comply with these rules to ensure they do not cause harmful interference and accept any interference received.
  • FCC Certification: Zigbee products must undergo FCC certification to demonstrate compliance with technical standards for radio frequency emissions. This includes testing for electromagnetic compatibility (EMC) and radio frequency (RF) performance.
  • RF Exposure Guidelines: Zigbee end devices must comply with FCC guidelines for human exposure to RF electromagnetic fields. This ensures that the devices operate within safe exposure limits to protect users.
  • UL Listing: For electrical safety, Zigbee products may need to be UL (Underwriters Laboratories) listed. This certification ensures that the products meet specific safety standards and have been tested for safe operation.
  • RoHS Compliance: While not a U.S.-specific regulation, many Zigbee products sold in the U.S. comply with the Restriction of Hazardous Substances (RoHS) directive, which restricts the use of certain hazardous materials in electronic devices.
  • EPA Energy Star: If Zigbee systems are part of energy management or smart home applications, they may need to comply with Energy Star requirements for energy efficiency, as set by the Environmental Protection Agency (EPA).
  • National Electrical Code (NEC): Installation of Zigbee end devices, particularly in commercial or industrial settings, must comply with the NEC to ensure safe and proper electrical installation practices.
  • State and Local Regulations: Depending on the state or locality, additional regulations or certifications may be required. This could include specific environmental, safety, or building codes.
  • ISED Certification: Innovation, Science and Economic Development Canada (ISED) certification is required for wireless devices to ensure they meet Canadian regulatory requirements for radio frequency (RF) emissions and interference. Zigbee products must pass ISED testing and obtain certification.
  • RSS-Gen and RSS-210: These are Radio Standards Specifications (RSS) documents published by ISED that outline the technical requirements for license-exempt radio apparatus, including Zigbee end devices. RSS-Gen sets out general requirements and information, while RSS-210 covers specific requirements for low-power license-exempt radio communication devices.
  • IC ID Labeling: Zigbee products must have an Industry Canada (IC) identification number, indicating that the device has been certified for use in Canada. This number must be displayed on the product label.
  • RF Exposure Guidelines: Similar to the U.S., Zigbee end devices in Canada must comply with guidelines for human exposure to RF electromagnetic fields to ensure they operate within safe exposure limits.
  • CSA Certification: For electrical safety, Zigbee products may need to be certified by the Canadian Standards Association (CSA). This certification ensures that the products meet specific safety standards and have been tested for safe operation.
  • RoHS Compliance: While not specific to Canada, many Zigbee products sold in Canada comply with the Restriction of Hazardous Substances (RoHS) directive, which restricts the use of certain hazardous materials in electronic devices.
  • Energy Efficiency Regulations: If Zigbee systems are part of energy management or smart home applications, they may need to comply with Canadian energy efficiency regulations, which are designed to reduce energy consumption and environmental impact.
  • National Building Code of Canada (NBC): Installation of Zigbee end devices, particularly in commercial or industrial settings, must comply with the NBC to ensure safe and proper building practices.
  • Provincial and Local Regulations: Depending on the province or locality, additional regulations or certifications may be required. This could include specific environmental, safety, or building codes.
  • IEEE 802.15.4: This is the foundational standard for low-rate wireless personal area networks (LR-WPANs) on which Zigbee is based. It defines the physical layer (PHY) and media access control (MAC) layer specifications for low-power, low-data-rate wireless communication.
  • ISO/IEC 14543-3: This international standard specifies requirements for wireless communication protocols for home and building automation systems, which includes Zigbee.
  • EN 300 328: This is a European standard for wideband transmission systems, including Zigbee end devices operating in the 2.4 GHz ISM band. It sets out requirements for RF emissions, spectrum access, and sharing.
  • EN 301 489: This standard addresses the electromagnetic compatibility (EMC) of radio equipment and services, ensuring Zigbee end devices do not cause or are not susceptible to electromagnetic interference.
  • EN 62368-1: This standard covers the safety requirements for audio, video, and information technology equipment, including Zigbee end devices, ensuring they are safe to use.
  • IEC 60950-1: While being phased out in favor of IEC 62368-1, this standard has traditionally been used for safety requirements of information technology equipment.
  • ISO 9001: This is a quality management standard that ensures organizations consistently meet customer and regulatory requirements. Manufacturers of Zigbee end devices often comply with ISO 9001 to demonstrate their commitment to quality.
  • RoHS Directive (2011/65/EU): This European directive restricts the use of certain hazardous substances in electrical and electronic equipment, ensuring Zigbee end devices are environmentally friendly.
  • WEEE Directive (2012/19/EU): This European directive addresses the disposal and recycling of electronic waste, including Zigbee end devices, to minimize environmental impact.
  • CE Marking: For products sold in the European Economic Area (EEA), Zigbee end devices must bear the CE mark, indicating compliance with relevant EU safety, health, and environmental protection standards.
  • UL Listing: For North American markets, Zigbee end devices often comply with Underwriters Laboratories (UL) standards for electrical safety, ensuring they meet stringent safety requirements.
  • CSA Certification: In Canada, Zigbee end devices may need to comply with Canadian Standards Association (CSA) standards for electrical safety, similar to UL listing in the United States.
  • FCC Regulations: For the U.S. market, Zigbee end devices must comply with Federal Communications Commission (FCC) regulations, particularly Part 15, which governs unlicensed radio frequency devices.
  • ISED Regulations: In Canada, Zigbee end devices must comply with Innovation, Science and Economic Development Canada (ISED) regulations, ensuring they meet Canadian RF emission and interference standards.

The alternative names of Zigbee end devices are also known as Zigbee systems, Zigbee end devices, Zigbee modules, Zigbee networks, Zigbee communication systems, Zigbee wireless solutions, Zigbee technology, Zigbee-based systems, Zigbee transceivers and Zigbee IIoTsolutions.

GAO Tek ships overnight to anywhere on the continental U.S. from one of its North American facilities.

GAO Tek ships overnight to anywhere in continental Canada from one of its North American facilities.